Introduction
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
You can use our services in a variety of ways to manage your privacy. You can sign up for an EMBASE Pro Suit Account and then respective Educational Institutions( Educational Institution means in which the EMBASE Pro Suit user is working or studying. EMBASE Pro Suit is a B2B platform which offers its service to the Educational Institutions they have all right to their Students, Workers, and all clerical data Management ) have authority to view your details like personal information, Admission Information, photos, Academic and Coursework details. You can also choose to browse the web version, App from Appstore and Play store. And across our services, you can adjust your privacy settings to control what we collect. Control and settings will be done by the respective educational institutions. EMBASE Pro Suit Private Limited Providing a Platform to Educational Institutions.
To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms . And if you have any questions about this Privacy Policy, you can contact us.
Information EMBASE Pro Suit Collect
When you create an EMBASE Pro Suit Account, you provide us with personal Information that includes your name and a password. You can also choose to add a phone number ( If you add your phone number to your account, it can be used for different purposes across EMBASE Pro Suit services, depending on your settings. For example, your phone number can be used to help you access your account if you forget your password, help parent institutions to find and connect with you ) . Even if you aren’t signed in to EMBASE Pro Suit Account, you might choose to provide us with information — like an email address to receive updates about our services.
We also collect the content you create, upload, or receive from others when using our services. This includes things like Assignment and exams you write and receive, photos and videos you save, documents and ppt, pdf you create, and comments you make on lesson videos.
Information we collect as you use our services
Your apps, browsers & devices
We collect information about the apps, browsers, and devices you use to access EMBASE Pro Suit services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL ( A Referrer URL (Uniform Resource Locator) is information transmitted to a destination webpage by a web browser, typically when you click a link to that page. The Referrer URL contains the URL of the last webpage the browser visited. ) of your request.
We collect this information when a EMBASE Pro Suit service on your device contacts our servers — for example, when you install an app from the Playstore or App Store when a service checks for automatic updates. If you’re using an
Android /IOS Devices with EMBASE Pro Suit APP
(
Android/IOS devices with
EMBASE Pro Suit
app available in google play store and Apple Appstore
), your device periodically contacts EMBASE Pro Suit services to provide information about your device and connection to our services. This information includes things like your device type, carrier name, crash reports, and which apps you've installed.
Your activity
We collect information about your activity in our services, which we use to do things like recommend a Coursework video you might like. The activity information we collect may include:
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Terms you search for
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Lesson Videos, youtube, pdf, ppt, you watch
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Views and Interaction with contents
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Voice and audio information when you use audio features
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Payment activity
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People with whom you communicate or share content
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Activity on third-party sites and apps that use our services
If you use our services to make and receive call or send and receive messages( Examples of these services include: forgot password making and receiving calls, sending text messages, and managing voicemail
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EMIL GoLive, for making and receiving video calls
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Sending and receiving emails
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EmChat, for sending and receiving messages
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EMIL GoLive, for making and receiving video calls and sending and receiving messages
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Emhand, for a SMS plan
we may collect call and message log information like your phone number, calling-party number, receiving-party number, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, routing information, and types and volumes of calls and messages.
Your location information
We collect information about your location when you use our services, which helps us offer features like directions to the classroom, office, college canteen, and for getting campus attendance.
Your location can be determined with varying degrees of accuracy by:
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GPS
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IP address
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Sensor data from your device
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Information about things near your device, such as Wi-fi access points Cell towers, and Bluetooth enabled devices
The types of location data we collect depend in part on your device and account settings. For example, you can turn your android/ ios device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices.
In some circumstances, We use various technologies to collect and store information, including cookies ( A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies ), local storage, such as browser web storage or application data, data cache, databases, and server logs( Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. ).
Why EMBASE Pro Suit Collects Data
We use data to build better service
We use the information we collect from all our services for the following purposes:
Provide our services
Maintain & improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to improve our services — for example, understanding which service you are using and most frequent bugs and errors fixing features used across our services.
Develop new services
Provide personalized services, including content and ads
We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. For example, Provides security tips adapted to how you use EMBASE Pro Suit safely. And live, pass out student search with multiple selections like admission number, name, guardian number etc. information like apps you’ve already installed and attendance you’ve marked or get, App synchronise with the cloud using stored information.
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We don’t collect or don’t show you sensitive categories, such as race, religion, sexual orientation.
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We don’t share any information that personally identifies the EMBASE Pro Suit user, such as your name or email, unless you ask us to.
Measure performance
Communicate with you
We use information we collect, like your phone number, email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your EMBASE Pro Suit Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact EMBASE Pro Suit, we’ll keep a record of your request in order to help solve any issues you might be facing.
Protect EMBASE Pro Suit, Emdot Mincetech, our users, and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm EMBASE Pro Suit, Emdot Mincetech services, our users, or the public.
Your Privacy Controls
You have choices regarding the information we collect and how it's used.
This section describes key controls for managing your privacy across our services.
Managing, reviewing, and updating your information
When you’re signed in, you can always review and update information by visiting the services you use. For example, if you are using different services like Admission and Remittance, Finance are both designed to help you manage students admission and fee collection etc.
We also built a place for you to review and control information saved in your EMBAE Pro Suit Account. Your EMBASE Pro Suit Account includes.
Privacy controls
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Activity Controls Decide what types of activity you’d like saved in your EMBASE account. For example, you can turn on Notification if you want to notify your daily commute, or you can save your Lesson Watch History to get better coursework suggestions.
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Manage your preferences about the coursework shown to you on sites and apps that are uploaded in EMIL GoLive.
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About you To choose what personal info to show when you interact with others on EMBASE Account
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Shared endorsements Choose whether your name and photo appear next to your activity, like reviews that appear in Coursework Lesson.
Ways to review & update your information
My Activity:
Allows you to review and control data that’s created when you use EMBASE Pro Suit services, like searches you’ve done or your visits to different Modules. You can browse by date and by topic, and delete part or all of your activity.
EMBASE Pro Suit Portal
EMBASE Pro Suit Portal allows you to manage information associated with specific products.
Your personal information
Manage your contact information, such as your name, email, and phone number.
When you’re signed out, you can manage information associated with your browser or device, including:
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Signed-out search personalization: Choose whether your search activity is used to offer you more relevant results and recommendations.
Keeping Your Information Secure
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Exporting and Deleting Your Information
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EMBASE Pro Suit, as a comprehensive B2B HEI ERP solution, provides a platform where the control and management of user accounts and information are primarily vested in the hands of the institutions using our service.
User Account and Information Management
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Institutional Control: Institutions using EMBASE Pro Suit have complete control over the user accounts and the associated information within our ERP system. This includes data related to students, faculty, and staff.
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Data Ownership: All data entered and managed within EMBASE Pro Suit is owned by the institution. The institutions have the exclusive right to manage (add, edit, delete) and export such information.
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User Data Deletion Requests:
- Users (students and teachers) may request the deletion of their accounts or data. However, the final decision to approve or deny such requests rests solely with the institution.
- EMBASE Pro Suit will not delete any user data without explicit authorization from the respective institution.
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Data Retention: Institutions have the right to retain user data as per their internal policies and relevant legal requirements. This is essential for maintaining records, compliance with educational standards, and other institutional needs.
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Exporting Data: Institutions can export data for backup purposes or to use with external services, providing flexibility in data management.
Compliance and Responsibility
- Institutional Responsibility: It is the responsibility of each institution to ensure that their use of EMBASE Pro Suit, including data management practices, is in compliance with applicable laws and regulations.
- EMBASE Pro Suit's Role: As the provider of the ERP solution, EMBASE Pro Suit facilitates these functionalities but does not independently modify or delete user data without institutional directive.
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When you share your information
Many of our services let you share information with other people, and you have control over how you share. For example, you can share lesson videos or blogs on EMIL (EMBASE Integrated Learning), Blog publicly or you can decide to keep your videos private. Remember, when you share information publicly, your content may become accessible through search engines.
When you’re signed in and interact with some EMBASE Pro Suit services, like leaving comments on a lesson or reviewing lessons and courses in EMIL, your name and photo appear next to your activity.
When EMBASE Pro Suit shares your information
We do not share your personal information with companies, organizations, or individuals outside of EMBASE Pro Suit except in the following cases:
With your consent
We’ll share personal information outside of EMBASE Pro Suit when we have your consent. For example, if you use EMBASE Pro Suit Application to create account through a registering service, we’ll get your permission before sharing your name or phone number with the registrar.. We’ll ask for your explicit consent to share any sensitive personal information .
With domain administrators
If you’re a student or work for an organization that uses EMBASE Pro Suit services, your domain administrator and resellers who manage your account will have access to your EMBASE Pro Suit Account. They may be able to:
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Access and retain information stored in your account, like your Attendance, Chat, Messages
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View Assessment and Evaluation and Academic Progress regarding your account, like how many lesson you saw, how many hours you spend
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Change your account password
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Suspend or terminate your account access
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Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request
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Restrict your ability to delete or edit your information or your privacy settings
For external processing
We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.
For legal reasons
We will share personal information outside of EMBASE Pro Suit if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
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Meet any applicable law, regulation, legal process, or enforceable governmental request . We share information about the number and type of requests we receive from governments in our Transparency Report .
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Enforce applicable Terms of Service, including investigation of potential violations.
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Detect, prevent, or otherwise address fraud, security, or technical issues.
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Protect against harm to the rights, property or safety of EMBASE Pro Suit, our users, or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising(if permitted by domain user) and measurement purposes using their own cookies or similar technologies.
If EMBASE Pro Suit is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
Retaining Your Information
We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:
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Some data you can delete whenever you like, such as the content you create or upload. You can also delete activity information saved in your account, or choose to have it deleted automatically after a set period of time.
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Other data is deleted or anonymized automatically after a set period of time, such as suggestions data in server logs.
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We keep some data until you delete your EMBASE Pro Suit Account, such as information about how often you use our services.
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And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.
When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
You can read more about EMBASE Pro Suit’s data retention periods , including how long it takes us to delete your information.
.
Compliances and Cooperation with Regulations
We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.
Data transfer
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
About this Policy
When this policy applies
This Privacy Policy applies to all of the services offered by Emdot Mincetech Private Limited and services offered on third-party sites, such as live class room, learning management system services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.
This Privacy Policy doesn’t apply to:
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The information practices of other companies and organizations that provide our services
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Services offered by other companies or individuals, including products or sites that may include EMBASE Pro Suit services.
Changes to this policy
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Related Privacy Practices
Specific Emdot Mincetech Private limited services
The following privacy notices provide additional information about some services:
If you’re a member of an organization that uses EMBASE Pro Suit or Mincetech Cloud Platform, learn how these services collect and use your personal information in the Mincetech Cloud Privacy Notice.
Data Transfer
Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in the Privacy Policy.
Key Terms
Affiliates
Under this agreement, 'affiliate' includes entities in the Emdot Mincetech Private limited, notably EMBASE Pro Suit Private Limited, a subsidiary of Emdot Mincetech Private Limited. 'Algorithm' refers to a machine's problem-solving rule set, and 'application data cache' to a device's data repository enhancing web application performance.
Algorithm A set of rules followed by a machine in performing problem-solving operations. Application data cache
An application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content.
Browser web storage
Browser web storage enables websites to store data in a browser on a device. When used in "local storage" mode, it enables data to be stored across sessions. This makes data retrievable even after a browser has been closed and reopened. One technology that facilitates web storage is HTML 5.
Cookies
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
Device
A device is a computer that can be used to access EMBASE Pro Suit services. For example, desktop computers, tablets, smart speakers, and smartphones are all considered devices.
EMBASE Pro Suit Account
You may access some of our services by signing up for a Emdot Mincetech Brilliance Application Software for Education Productivity, Professional and Profitable Suit (EMBASE Pro Suit) Account and providing us with some personal information (typically your name, email address and a password), Admission Details( admission number, date, program and university registration details etc.), Guardian details(Father, mother, guardian name, user name, email address and password ) . This account information is used to authenticate you when you access EMBASE Pro Suit services and protect your account from unauthorized access by others. You can edit or delete your account at any time through your EMBASE Pro Suit Account settings.
IP address
Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Non-personally identifiable information
This is information that is recorded about users so that it no longer reflects or references an individually-identifiable user.
Personal information
This is information that you provide to us which personally identifies you, such as your name, email address, or domain information, or other data that can be reasonably linked to such information by EMBASE Pro Suit , such as information we associate with your EMBASE Pro Suit Account.
Referrer URL
A Referrer URL (Uniform Resource Locator) is information transmitted to a destination webpage by a web browser, typically when you click a link to that page. The Referrer URL contains the URL of the last webpage the browser visited.
Sensitive personal information
This is a particular category of personal information relating to topics such as confidential medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.
Server logs
Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Partners
EMBASE Pro Suit works with businesses and organizations in a variety of ways. We refer to these businesses and organizations as “partners”. Partners help EMBASE Pro Suit with securing our services; information about security threats can help us notify you if we think your account has been compromised (at which point we can help you take steps to protect your account).
Note we also work with trusted businesses as “data processors” rather than partners, meaning they process information on our behalf, to support our services, based on our instructions and in compliance with our Privacy Policy and other appropriate confidentiality and security measures. The EMBASE Pro Suit Privacy Policy has more information about how we use data processors.
Update
We want to be as transparent as possible about the changes we make to our Privacy Policy. In this archive you can see the previous versions of the policy.
Payment refund policy for end-user (student).
In the event of a claim for a chargeback by a User for any reason, the User must promptly notify the Institution, providing detailed information regarding the claim. The Institution shall review the claim and, if a refund is deemed appropriate, execute such refund through the payment gateway or another method as determined suitable by the College. This process is subject to the Institution's discretion and in accordance with its established protocols.